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Automatic appointment pick-up point
We have available an appointment pick-up point that allow you to avoid waiting lines and register your arrival automatically
All rooms have a television with the usual DTTV channels as well as the possibility of purchasing films of different genres. To contract these services, you need to request them at the er set up for this purpose in the main lobby of the hospital.
You can request this service at the main reception.
Every Sunday at 6 pm, mass will be held in the chapel situated on the third floor of the hospital. If you wish to receive any other assistance (sacraments, visits), request it at the main reception.
In the lobby, on the ground floor of the hospital, there is a shop selling gifts and other objects of personal use, such as newspapers and magazines.
The hospital has 260 parking spaces located at basement 1 and basement 2 of the building.
There is a cash machine at your disposal 24 hours a day in the main lobby of the hospital.
On our way to improving the experience of patients and families during their hospital stay, we have installed new spaces "cafe points" in the waiting rooms, which will have the highest quality coffee made at the time by a barista of Starbucks.
The reward for a job well done is the recognition of the effort of a whole team that works each day
to offer you maximum quality. Evidence of this is the fact that the centre is one of the first hospitals in Spain to
obtain the strictest and most recognised seal of excellence in the world.
The Sanitas hospitals La Zarzuela and La Moraleja have obtained the Joint Commission International accreditation, the most rigorous and recognised certification of excellence in the world, areas such as care, specialisation, research and training are highlighted.
The Institute for the Development and Integration of Health (IDIS, for the Spanish acronym) awarded Sanitas Hospitals the QH certification with its maximum level of 3 stars. This distinction shows the effort that every medical centre and professional at Sanitas Hospitals makes each day to ensure that the care given to patients and relatives reaches the highest levels of quality.
This international standard promotes the adoption of a process-based focus when developing, implementing and improving the efficiency of a quality management system, based in turn on the PDCA (Plan, Do, Check, Act) continuous improvement cycle.
This is the highest rating awarded to a company for its management systems, which guarantees our ultimate objective of providing client satisfaction.
The purpose of this verification is to ensure, independently, that the declaration made relating to greenhouse gas emissions, through the emissions report drafted, is complete. In the Quality section, you can access the full report.
This certification establishes the ments for an Energy Management System, in order to make continuous and systematic improvements in terms of the energy performance of organisations.
The EFQM European Excellence 500+ is the highest rating awarded to a company for its management systems, which guarantees our ultimate objective of providing customer satisfaction.
The adoption of a Universal Accessibility Management Systemguarantees all persons, regardless of age or disability, the same possibilities to access any part of the constructed environment and to use and enjoy the services provided therein with the maximum possible autonomy.
This certification standardises the environmental aspects of each of the activities we develop. It promotes environmental protection and pollution prevention.
The initiative for the humanization of assistance at birth and breastfeeding (BFHI)is a strategy launched to encourage health professionals to adopt practices that protect, promote and support exclusive breastfeeding from birth.
Sanitas Hospitals centres welcome the exhibition to bring the population closer to the world of prematurity on World Prematurity Day.The exhibition will be available in the ...
This recognition is considered the gold standard in global care within the hospital sphere.The Sanitas hospitals are the only two in Madrid to hold this distinction, including ...