HUMANISATION OF HOSPITALS PLAN
As part of Sanitas Hospitales’ commitment to taking better care of its patients’ health every day and improving their quality of life Hospital Universitario La Zarzuela has incorporated projects and activities in its humanisation of patient care plan that complement the care and aim to ensure that patients who are admitted or have undergone surgery are comfortable and accompanied at all times.
The SueñOn Project arises from the need for health professionals to tackle the problem of sleep disruption in hospitalised patients and their consequent lack of rest.
We want to tackle a situation in which any person who, for one reason or another, has to spend the night in our hospital may find themselves by implementing solutions that help improve this problem and that are easy to achieve.
The hospital’s goals by partnering with this project are:
In addition to eminently practical actions, all of our care staff undertake to be “sleep carers”:
In addition, we place special emphasis on visitor collaboration. Patients and their carers are asked:
To do this, the hospital has a team of highly qualified staff who closely monitor the post-surgery patients when they are discharged from hospital and return home.
This control is implemented via a call protocol:
This project is individual and personalised, guaranteeing 100% patient confidentiality.
The most common form is live performances but other options are considered, such as short demonstrations with simple instruments, musical composition, dance, mime, magic, plays, etc. These activities are for patients admitted and their companions and the ward staff.
When that sick person is a child, the changes are greater. This situation is highly critical when the illness is serious and the child has to spend long periods of time in hospital.
For this reason Fundación Theodora was set up: to try make the stay of the children and teenagers admitted to the 20 hospitals in which our Giggle Doctors work more human. These professional artists help to exciting spaces, helping to alleviate the stress of hospitalised children and their families and healthcare staff in order to dedramatise, as much as possible, the situation and thereby aid speedy recovery of the health of hospitalised children.
The Giggle Doctors are hospital artists who are remunerated for their work. They have a wide range of skills; magicians, clowns, actors, storytellers, etc. and they all adapt these skills to the hospital environment.
Our goal is to strengthen the most human aspects of the treatment, in some cases reducing sedation needs, as it contributes to the patient’s wellbeing.
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